FAQ & Shipping

PRINTED APPAREL

Why Our Garments Are WRAP Certified and What Does It Mean? 

As a social enterprise, we want to support safe and ethical manufacturing. Thus, our cotton comes from WRAP certified manufacturers.

That guarantees responsible and sweatshop-free process, safe and healthy working environment, fair compensations and benefits and complying with environmental standards. We believe that doing good feels good!

Why We Use Water-Based Inks?

We want to keep our production eco-friendly. Water-based inks don’t contain toxic chemicals – for you or the planet. Most printed garments use plastisol inks containing PVC and phthalates, which are harmful to the environment and health.

Water-based inks also give the apparel soft hand-feel and better breathability than plastisol inks, making them perfect for high-quality t-shirts and accessories.

Why We Use 100% Ring-Spun Jersey-Knitted Cotton and What’s the Difference?

It’s obviously the very best material for cotton t-shirts! Ring-spun cotton is made by twisting and thinning the cotton yarn, which will result in both super soft and durable fabric. After wearing our lightweight, super comfortable t-shirts, you don’t want to return to cheap regular cotton anymore!

Ring-spun cotton shirts offer a way better quality than regular cotton; they last longer and feel better. As the manufacturing process is more complicated, they are a bit more expensive, as well. But you can feel the difference!

Where Are the Clothes Made? 

All the clothing and other accessories are designed and printed in the USA. 

The T-shirts are manufactured in Honduras. Our manufacturers are WRAP certified, and we use Oeko-Tex® Standard 100 certified, premium ring-spun cotton. 

SIZES

What Size Should I Order?

Please refer to the provided sizing charts for each product prior to placing your order to ensure that you order the correct size. If you have any questions, please get in touch!  

SHIPPING & HANDLING

How Much is Shipping?

All jewelry has free shipping. We also offer free worldwide shipping on all orders over $99 USD. 

Otherwise, shipping prices vary depending on the number of products ordered, the total weight, from where the package is shipped (US/Europe), and your end address. 

For example, the standard shipping rate for one t-shirt within the US or Europe is $2.78-$4.90 depending on your end-address and type of shipping. 

You can freely choose the shipping method that suits you the best in terms of delivery time and price. All shipping options, their prices, and differences are shown on the order page (before you place an order).

Based on what you choose and depending on your end-address, we will then ship the package with the carrier that has previously been the most effective and reliable with handling orders in your region. You will see the carrier delivering the package in your order confirmation email. 

Note that "economy" and "no rush" shipping options may not have tracking available. "Overnight", "express", and "standard" options will always have tracking.

Do You Ship Worldwide? 

Yes, we do! We ship to almost all countries over the world. If for some reason we cannot ship to your country, we will contact you, so that we could work out a solution for you. 

Shipping and Delivery Times for Clothing & Apparel

Shipping and delivery times vary depending on the product, your location, and your selected shipping method. You can choose the most suitable shipping method based on the shipping speed and price.

Standard shipping for clothing and apparel takes 3–5 business days within the US and Europe, and 3–6 business days in Canada. We also offer overnight shipping, express shipping, economy shipping, and no rush shipping (available shipping methods depend on your location). You can see all shipping times with their prices on the order page.

All clothing and apparel are printed on-demand either in the US or Europe to avoid too much inventory. That way we can avoid printing unnecessary apparel, which doesn’t sell, and keep our production earth-friendly.

Your products will always ship from the nearest warehouse to you (US/Europe) assuming that we have the ordered product on stock. 

Please note that shipping times are calculated from the time of fulfillment, which takes generally 3-7 business days, and not from the time you placed the order. National holidays will be added to the shipping times. 

Shipping & Delivery Times for Jewelry

Jewelry and other accessories are shipped directly from our supplier partners either in the United States or overseas. These orders will usually arrive within 12-20 business days (to the US and most of Europe) from the date of shipping. Generally, our jewelry orders are processed in 3-7 business days and then shipped.

In some rare cases, it may take up to 39 days for your item to arrive. Also, to the rest of the world (excluding the US and Europe) your order will usually arrive within 28-45 business days.

Please also note that order processing time must be added on to shipping times. Order processing time for the jewelry is between 3-7 business days. This is used to do a quality check on your order, packing, printing of shipping labels, and forwarding it to the shipping company for dispatch. Please, allow more days during holiday times. 

Will I Have a Tracking Number?

Yes, you will receive a tracking number as soon as your order has shipped (unless you’ve selected a shipping without tracking). 

Note that "economy" and "no rush" shipping options may not have tracking available! Overnight, express, and standard options will always have tracking. 

DELIVERY

Will I have to Pay Duties and Taxes on Top of My Order?

Please note your order may be subject to additional fees imposed by your local government’s customs office and you are responsible for all those fees. Learn more about international orders and possible fees here.

World With Wildlife regrets it cannot foresee or calculate possible import duties, customs, and taxes levied by the country your order is being shipped to. Please note that we don’t have any control over such duties, customs, or taxes. Usually, the packages that go through customs are randomly selected.

I Ordered Two (or More) Items, But I've Received Only One. Where Are the Rest of My Items?

We have warehouses in different locations, and due to that, the items in your order may be shipped separately. This way we can ensure that you will get your items as soon as possible. Don't worry, you will get all your items and they are on their way! They will just arrive in separate packages. 

My Tracking Number Shows No Information?

Some carriers' tracking systems may take up to 5-10 days for the tracking information to be updated. Please, be patient and check the status again after a few days. It will be updated as soon as the carrier's system is able to do it. 

It's Been a Few Weeks and I Haven't Yet Received My Order?

Order processing time is 3-7 business days and this must be added on to the shipping times. From the date of shipping, your order will arrive according to the shipping times stated above. Please, allow a few more days during holiday times.

Please, wait until the end of the stated shipping time (for apparel depending on your selected shipping method and for jewelry max. 20 business days from the date of shipping and your shipping confirmation email) before sending an inquiry.

If at the end of normal shipping time you still haven't received your order, please send us an inquiry to info@worldwithwildlife.com and we are happy to look into it. 

CARE INSTRUCTIONS

Care Instructions for Printed Apparel

As we use water-based inks, the care instructions should be followed to guarantee that the print won’t fade. Washing in high temperatures might fade and crack the print.

  • Machine-wash cold, inside-out, with mild detergent
  • Wash similar clothes and colors together
  • Don't use fabric softeners, bleach or other strong detergent products
  • Hang-dry for the longest life – or tumble dry low
  • Do not iron
  • Do not dry clean 

Sublimation apparel can be washed at any temperature without damaging the sublimation print. Still, wash with similar colors and avoid high-temperatures during washing and drying to avoid shrinking.

RETURN POLICY

Please make sure that you order the right size and check the sizing chart before you order. As our apparel is printed on-demand and we don’t have inventory, unfortunately, we cannot offer size exchanges.

If your apparel or jewelry arrives damaged, please let us know and we will send you a new one. Any claims for damaged or defective items must be submitted immediately after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date to the carrier in question. 

Please note that unnecessary returns reduce our ability to help the endangered wildlife.

Any Other Questions?

If you have anything else to ask, you can always send us an email to info@worldwithwildlife.com and we are happy to help you out.